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Setting the WordPress admin email for new sites

New sites are set up with the team owner's email by default. Point them at a shared mailbox or the person creating the site instead, and override it for an individual site.

Written by Daniel

Every WordPress site you create is set up with an admin email address. By default that is the team owner's address, so the owner receives WordPress notices for every site on the team. If you would rather send those to a shared mailbox, or to whoever built the site, you can change it in your team settings.

What this setting controls

The address is applied when WordPress is installed, and it is used in two places on the new site:

  • The WordPress administrator account. This is the email on the admin user Wordify creates for you, so it is where WordPress sends things like a password reset for that account.

  • The site's admin email. This is the address under Settings, General inside WordPress, which receives site notices such as update results and new user registrations.

Choosing the default for your team

  1. Open Teams in the Console sidebar and select your team.

  2. Go to the Settings tab.

  3. Find the Default WordPress Admin Email card.

  4. Choose one of the three options, then click Save Changes.

  • Team owner. The address of whoever owns the team. This is the default, and it matches how Wordify worked before this setting existed.

  • Creating user. The address of the team member who creates each site, so a site built by one of your developers is set up with their address.

  • Custom email. A fixed address you enter yourself, such as [email protected]. It does not need to belong to anyone with a Wordify account, so a shared mailbox works well here and it keeps working as people join and leave your team.

You need permission to manage the team to change this, so team owners and administrators can edit it while other roles cannot.


The Default WordPress Admin Email card in team settings, with Custom email selected and per-site override allowed


Using a different address for one site

Agencies often want most sites on a house mailbox, but a particular client's site on that client's own address. Tick Allow override when creating a site in the same card to make that possible.

With that turned on, the site creation form shows a WordPress Admin Email field, already filled in with your team default. Leave it alone to use the default, or type a different address to use it for that one site. When the setting is off, the field is hidden and every new site uses the team default.

Good to know

  • It applies to new sites only. Changing this never alters a site you have already created. To change the address on an existing site, edit it in that site's WordPress admin.

  • Your WordPress username does not change. Wordify still generates a random administrator username for every new site, which is a deliberate security measure.

  • One-click WP Admin still works. Signing in from the Console does not depend on the admin email, so the WP Admin button keeps working even when the address belongs to nobody with a Wordify account.

  • Point it at a mailbox someone reads. WordPress sends real notices to this address, so it is worth choosing somewhere that is monitored.

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