At Wordify, we are committed to providing a secure and trustworthy environment for all our customers. To ensure this, we sometimes require additional account verification. This process is not only important for your safety but also for the protection of our entire customer base.

Preventing Abuse and Fraud:

One of the primary reasons we ask for extra verification is to prevent fraudulent activities. Cybercriminals are constantly looking for ways to exploit online platforms, which can lead to account takeovers, unauthorized transactions, and other malicious activities. By implementing additional verification steps, we create a stronger defense against these threats, ensuring that your account and personal information remain secure.

Maintaining a Trustworthy Community:

Every customer deserves a safe and reliable experience when using our services. Unfortunately, if abusive practices go unchecked, it can erode the trust and integrity of our platform. By verifying accounts more thoroughly, we can detect and block suspicious activities before they harm our customers, preserving the high standards you expect from us.

To ensure the security of your account, we may employ one or more of the following verification methods:

1. KYC (Know Your Customer) Selfie Checks:

KYC checks involve verifying your identity through a selfie, which is then matched with your official identification documents. This step ensures that the person attempting to access the account is indeed the legitimate owner.

2. Credit Card Verification:

Sometimes, we may ask for verification through your credit card. This could involve confirming small transactions or providing additional information linked to your payment method. This step helps us confirm that the payment details belong to you and are not being used fraudulently.

3. SMS Verification:

We may send a one-time code to your registered mobile number to verify your identity. This method ensures that only someone with access to your phone can complete the verification process, adding an extra layer of security.

By asking for additional verification, we significantly reduce the risk of unauthorized access to your account. These steps are crucial in ensuring that only you can control your account, preventing any potential losses or breaches of personal information.

We understand that these processes may seem inconvenient at times, but they are in place to protect you and the community from the growing threat of online fraud. We appreciate your cooperation and understanding as we work together to keep our platform secure for everyone.

If you have any questions or concerns about the verification process, our customer support team is here to help. Please don’t hesitate to reach out to us for assistance.