Overview
This article covers common issues when using CloudFlare with Wordify hosting, with a special focus on SSL certificate problems. If you're experiencing issues with SSL certificates not issuing or connecting after pointing your DNS to Wordify, this guide will help you resolve those problems.
Common Questions This Article Answers
Why won't my SSL certificate issue after updating DNS to CloudFlare?
How do I fix the "SSL handshake failed" error with CloudFlare?
What CloudFlare settings do I need for Wordify to work properly?
Why is my site showing as insecure after moving to Wordify?
How do I correctly configure CloudFlare with Wordify hosting?
Prerequisites
Before troubleshooting, ensure that:
Your domain's DNS is properly pointed to CloudFlare nameservers
You've updated the A records on CloudFlare DNS
You've added your domain to your Wordify site
You've attempted to issue an SSL certificate through the Wordify dashboard
Common Issues and Solutions
Issue 1: SSL Certificate Won't Issue After CloudFlare Setup
Cause: Let's Encrypt (used by Wordify) needs to verify domain ownership using an HTTP challenge, but CloudFlare's "Always Use HTTPS" setting can block this verification process.
Solution:
Temporarily Disable "Always Use HTTPS" in CloudFlare:
Log in to your CloudFlare account
Select your domain
Go to "SSL/TLS" > "Edge Certificates"
Find the "Always Use HTTPS" toggle and turn it OFF
Wait 5 minutes for changes to propagate
Request SSL Certificate Again:
In your Wordify dashboard, go to Sites Page
Click the pencil icon next to your site
Click "Domains" in the left-hand menu
Click "Update SSL"
Wait for the certificate to issue (usually 2-3 minutes)
Re-enable "Always Use HTTPS" (Optional):
Once your certificate is issued successfully, you can safely turn "Always Use HTTPS" back ON in CloudFlare
Issue 2: SSL Connection Errors After Certificate is Issued
Cause: CloudFlare's SSL encryption mode might be incompatible with Wordify's SSL configuration.
Solution:
Set CloudFlare SSL/TLS Encryption Mode to "Full":
Log in to your CloudFlare account
Select your domain
Go to "SSL/TLS" > "Overview"
Under "SSL/TLS encryption mode", select "Full"
Do not choose the "Full (Sctrict)" option as it may cause issues with SSL provisioning.
Why "Full" and not "Full (strict)"?:
"Full (strict)" requires SSL certificates that CloudFlare explicitly trusts
Wordify uses Let's Encrypt certificates, which may not always meet CloudFlare's strict validation
"Full" mode encrypts the connection without strict certificate validation
Test Your Site:
Clear your browser cache or open an incognito window
Visit your website to confirm SSL is working properly
Look for the padlock icon in your browser's address bar
Troubleshooting Checklist
If you're still experiencing issues, work through this checklist:
Verify DNS Propagation:
Use a tool like whatsmydns.net to check if your DNS changes have propagated
Ensure CloudFlare's nameservers are properly configured at your domain registrar
Check CloudFlare Status:
If CloudFlare is experiencing issues, it might affect your site
Visit CloudFlare's status page
Test with CloudFlare Temporarily Disabled:
In CloudFlare, click the "Overview" tab
Find "Pause CloudFlare on Site" and enable it temporarily
Try accessing your site and check if SSL issues persist
Verify Origin Certificate:
In Wordify, confirm your SSL certificate was issued successfully
Check the expiration date to ensure it's current
Next Steps
If you've followed all the steps above and are still experiencing issues:
Contact Wordify Support:
Our support team is available 24/7 with our standard 1-hour max response SLA
Provide details about the troubleshooting steps you've already tried
Provide Additional Information:
Screenshot of your CloudFlare SSL/TLS settings
Any error messages you're receiving
Your domain name and Wordify account information